Gaming is about fun, entertainment, and excitement. But that enjoyment is only complete when you play on your own terms. At we99, we believe responsible gaming is the best kind of gaming.
At we99, your well-being matters more to us than the game.
Online gaming is a legitimate form of entertainment — but like any entertainment, moderation is key. We want you to enjoy it responsibly, without it ever taking a toll on your life, family, or finances.
Responsible gaming at we99 isn't just about following rules — it's a mindset where you play for fun, not to chase wins. The moment gaming becomes a way to ease financial stress or recover losses, that's when problems begin.
Our platform offers a range of practical tools to help you keep your gaming in check. This page covers every aspect of responsible gaming in a clear, straightforward way.
Keep in Mind: Gaming is entertainment — not a reliable source of income. Playing responsibly is what keeps the enjoyment going long-term.
Set a budget before you play and never go over it.
Don't increase your bets to recover losses or try to win back money you've lost.
Set a daily or weekly time limit for gaming before you start.
Avoid gaming during time set aside for family, work, or studies.
Avoid gaming when you're drinking or under stress.
Don't make gaming your only source of enjoyment — keep up with other hobbies and your social life.
Stay in control — our tools are here to help.
Set your own daily, weekly, or monthly deposit cap. Once the limit is reached, no further deposits can be made.
Set how long you want to play in a single session. You'll receive an automatic alert when the time is up, and the session can be ended if needed.
Once you hit your set loss limit, no further bets can be placed — keeping this feature on makes it easier to protect yourself from significant losses.
If you need to clear your head, use the cool-off feature to pause your account for anywhere between 24 hours and 6 weeks. You will not be able to log in during this period.
If you need an extended break, you can request a full account closure for anywhere between 6 months and 5 years.
You'll receive regular summaries of your play time and spending so you can make informed decisions.
Stick to these simple habits and gaming will always stay enjoyable.
Set a fixed gaming budget at the start of each month. Once that amount is gone, end the session.
Set an alarm on your phone. Playing for hours on end goes against responsible gaming.
Never chase losses by betting more to try to win back what you lost — it is the biggest trap of all.
Never use borrowed money or your savings for gaming. Only spend what you've set aside as your entertainment budget.
Take at least a 10–15 minute break every hour. Get up, drink some water, take a short walk.
Let your loved ones know you game. Being open about it makes it easier to stay in control.
Avoid gaming when you are angry, frustrated, or stressed. Emotions cloud your judgment.
If you can't stop on your own, use we99's self-exclusion tool or reach out to a professional.
If you notice any of the signs below in yourself, don't wait — take action now.
You find yourself unable to stop even when you had no intention of playing for so long.
You keep placing larger bets in an attempt to recover money you have lost.
You're lying to or hiding information from family or friends about your gaming.
You are spending money on gaming that should go toward bills, food, or family expenses.
Feeling restless, irritable, or moody when you're unable to play.
Gaming is cutting into time you'd normally spend on work, studies, or family.
Repeated attempts to stop gaming have failed.
If you notice these signs Please use our self-exclusion tool or seek advice from a mental health professional. Asking for help isn't a sign of weakness — it takes courage.
You decide how much you play — we'll make sure it stays that way.
| Tool Name | Description | Time Limit | Status |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly Deposit Limit | Immediate Effect | Active |
| Session Time Limit | Maximum session duration | Immediate Effect | Active |
| Loss Limit | Stop Betting After Reaching a Loss Limit | Immediate Effect | Active |
| Cooling-Off | Cool-Off — Login Suspended | 24 Hours – 6 Weeks | Active |
| Self-Exclusion | Long-Term Account Closure | 6 Months – 5 Years | Active |
| Reality Check | Periodic Spending & Time Summary | Every 30 Minutes | Active |
Lowering a limit takes effect immediately. Raising a limit requires a 72-hour cooling period — this is intentional, to prevent impulsive overspending.
Use this simple self-assessment chart to get a sense of where your gaming habits stand. This is not medical advice — it's purely for awareness.
If you feel you are at "risk" or below, please use our self-exclusion feature or reach out to our support team.
We99 is fully committed to keeping minors away from gaming. Age verification is mandatory during registration, and any attempt by a minor to create an account is automatically rejected.
Parents are advised to use parental control software on shared devices and to have open conversations with their children about online gaming.
Allowing a minor to use your account is a violation of our terms and conditions and may be subject to legal consequences.
Date of birth is verified at registration. A national ID or passport may be requested in cases where there is any doubt.
If a minor's details are detected, the account is locked immediately and all balances are refunded.
Enable parental controls on your child's device and use browser filters.
If you see a minor using the platform, let our support team know — we'll act on it promptly.