We99 Privacy Policy — Your data is safe with us

1 Introduction

We99 (referred to as we, us, or the platform) takes your privacy seriously. This Privacy Policy explains what information we collect about you when you use our website, mobile app, or any related services, and how that information is used.

By creating an account or using our services on we99, you confirm that you have read and agreed to this Privacy Policy. If you do not agree with any part of it, please do not use our services.

Our Privacy Policy is built in accordance with international data protection standards. We believe every user's data belongs to them, and it is our responsibility to treat it with care.

2 What Types of Information Are Collected

We may collect the following types of information:

3 How Information Is Collected

We99 collects your information in several ways:

• Directly From You: Information you provide directly during registration, profile updates, KYC verification, or when contacting our support team.
• Automatically: When you use our platform, technical information is collected through cookies, log files, and similar technologies.
• From Third Parties: Relevant information may be received from payment providers (bKash, Nagad), identity verification agencies, or anti-fraud partners.
• Social Media Login: If you log in using a social media account, we may receive information that you have authorized that platform to share.

4 How Your Information Is Used

We99 uses your information for the following purposes:

• Account Management: Completing registration, verifying identity, and keeping your account secure.
• Service Delivery: Processing gameplay, deposits and withdrawals, bonuses, and transaction confirmations.
• Contact: Sending transaction confirmations, promotional offers, and important account updates.
• Security Assurance: Preventing fraud, money laundering, and unauthorized access.
• Legal Compliance: Meeting regulatory requirements and complying with legal obligations.
• Service Enhancement: Analyzing user behavior to improve the platform experience.
• Personalized Experience: Showing game suggestions and offers tailored to your preferences.

5 Data Sharing and Disclosure

We99 does not sell your personal information to third parties. However, certain information may be shared in the following circumstances:

• Service Providers: Only the minimum necessary data is shared with payment gateways, identity verification agencies, and technology infrastructure partners.
• Legal Obligations: We may be required to share information in response to court orders, government directives, or requests from regulatory authorities.
• Fraud Prevention: Anonymized data may be shared with industry-wide anti-fraud networks.
• Business Transfer: In the event of a company merger or acquisition, data may be transferred to the new entity.

All third parties with whom data is shared are contractually bound to uphold our privacy standards.

6 Cookie Policy

We99 uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve our services.

• Essential Cookies: Essential for the platform to function properly. Includes login sessions and security tokens. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language and theme settings.
• Analytics Cookies: To understand how users interact with our site. This data is collected in anonymized form.
• Marketing Cookies: To show you relevant advertisements. You can disable these through your browser settings.

7 Data Storage and Security

We use industry-leading technology to protect your information:

• 256-Bit SSL Encryption: All data transmissions are routed through encrypted tunnels.
• AES-256 Encryption: Sensitive stored data is protected with high-grade encryption.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Regular Security Audits: Periodic system audits conducted by independent third-party experts.
• Data Retention: Even after account closure, data may be retained for up to 5 years due to legal obligations.

8 Your Rights

As a we99 platform user, you have the following rights:

To exercise these rights, please contact our support team. We will do our best to respond within 30 business days.

9 Children's Privacy

We99 is strictly for users aged 18 and above. We do not knowingly collect information from minors.

If we become aware that a minor has created an account on our platform, that account and all associated data will be deleted immediately.

10 Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised date, and for significant changes, you will be notified via email or a platform notification.

• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
• Previous versions are available upon request.

11 Contact

For any privacy-related questions, concerns, or requests, please get in touch with us:

We aim to respond within 3 business days.